The MTA Continues to Blow OS/NS Mom Off!

For those of you that have been following my blog, you know how I feel about the NYC MTA and it's lack of accessibility to mothers with strollers. I forwarded my previous post to the MTA, where I indicated that they sent me a generic response.

Here is the latest response they sent me:

Response (Antonio Ligonde) - 01/21/2010 02:45 PM
This is in response to your recent e-mail message to MTA New York City Transit requesting travel information.

We regret that you are not satisfied with your previous response. Please be assured that New York City Transit shares your concern regarding the accessibility of the subway system for all passengers. We have established a long-term plan that provides for upgrades at key stations throughout the subway system to make these stations accessible in compliance with the Americans with Disabilities Act (ADA). Please be assured that we will continue our efforts to make the system comfortable and reliable for all of our customers.

We suggest you visit http://mta.info/accessibility/

, for information regarding accessibility in the transit system. Please note that bus and subway service information along with travel itineraries within New York City may also be obtained by calling our Travel Information Center at (718) 330-1234, from 6:00 a.m. to 10:00 p.m., 7 days a week, where customer service representatives are available. Please have a pen and paper ready, provide each starting point, destination and the approximate time you will be traveling.

Thank you for having taken the time to contact us.

Robbin Gust
Associate Transit Customer Service Specialist II

I still want to know the following information:

1. When will all stations in New York City be accessible to the disabled population as well as mothers with strollers?

2. Is there a long term plan for this to occur? If so, what is the specific plan?

3. Can the MTA please make sure that the elevators that do exist are clean? I have stepped in human urine one too many times in these elevators.

Hopefully the MTA will reply with some specific answers to this post.