I have been on the D train sitting on the Manhattan bridge for exactly 23 minutes. There has been no explanation as to why we're delayed. I have my two children in a double stroller going completely insane on an unmoving train car.
This is completely ridiculous.
I am now 30 minutes late for work thanks to you.
Once again, why am I paying for a service that is faulty?
I have lived in New York City my entire life
and the train functioned better in the 1980s when it cost $1.00.
Please get it together.